Sales Training Workshops

Learn how to excel at retail sales.

This two part workshop "How to choose, train and keep a winning sales team," will save the independent retailer thousands of dollars in lost sales and high employee turnover.

Part I:

This section is geared for the owner or general manager:

• Where to find your winning team.
• Salaries, bonuses, reward programs, and incentives.
• Commission sales vs. salaries.
• Handling problem employees.
• Setting company policies.
• Leading by example.
• Training your team.

Part II:

While management is encouraged to also take part in the workshop, part two is geared towards the sales team.

• Preparing each day.
• How to greet the customer.
• Finding your customers needs
• Dealing with problem customers.
• Handling customer's complaints.
• Making the "add on" sale.
• Using the team approach and the switch off.
• Closing the sale.
• Building your customer base.
• Becoming an expert.
• Room to grow.

Workshop with powerpoint CD - $99

Or you may choose to take our full day class at $149.00 In store training starts at $99.00 per person plus expenses.To place an order or for more information, please go to contact us.