Spy Shopping

We will customize each shop to meet your needs and special requirements.

Spy Shopping is an important tool, used by retailers worldwide. Our services help businesses better measure and improve their service adding to their client base and profits.

The Shoppers gather key information and test your employees on a variety of shopping situations. We deliver the results quickly, in most cases with in 24 hours, to you over the internet or conference call.

We have trained shoppers across the United States and in 13 countries. Our 15 years experience can help you build your business and expand your operations.

The audits standards that we used are based four key areas; sales, service, product and policy knowledge and store merchandising. We will customize each shop to meet your needs and special requirements.

Other services include:

• Telephone test calls
• Retail Check-Up Reports
• Web Site Shopping
• Loss Prevention Testing

Our cost starts at $15 per shop for a call in report and up to $50 for a written report.
Up to 75% of management's, bonuses are based on our reports.

What clients are saying about our service:

"Spy shopping is a must have tool. It helps us keeps us on top of situations that would go unreported."

"From the first day, Global Purchasing walked us through the entire process and offered inside view of how we could better improve our service. The results were immediate."

"We had never put into operation a program like this. In fact, I wasn't sure we need such a program because I work most days in the store. After reading the report that Global Purchasing provided I realized that some of the problems were coming from my management of the sales team. I was able to take action and move forward because of the excellent follow-up and quick response from the Global Purchasing team."